![]() ![]() Capquest is also part of the Arrow Global Group. Clients include leading banks and high street lenders, credit card companies, motor finance and utilities providers, as well as other consumer credit providers. We manage significant credit portfolios on behalf of several of the UK’s leading financial institutions. We're an awarded company within the credit industry. Collaborate with various departments and support functions to achieve successįounded in 1985, Capquest is a credit solutions provider with over 30 years of market experience.Understand how to use motivators within your direct reports and wider team to achieve a common goal, vision and business objectives.Have an awareness of how to maximise business KPI opportunities.Experience in portfolio management, mortgage arrears management and working directly with Client stakeholders.Create a culture of high productivity, to ensure your team operates efficiently and is focused on servicing our customers.Support colleague development & succession planning.Recognise and reward effort and excellent outcomes by your team.Deliver outputs from Audit monitoring and risk review. ![]() Improve processes to drive our business, customer and colleague experience success.Prioritise our customer first approach through proactive management of governance, compliance and regulatory requirements such as FCA, MCOB.Lead, build and maintain effective working relationships with direct reports, members of the leadership team, other departments and external stakeholders across a hybrid working environment to achieve success.The role will be based in Glasgow office combined with home working Delivering excellent customer outcomes, maximise performance KPI’s and delivering compliance according to regulatory standard. We have a fantastic opportunity for a Secure Team Manager to join the Capquest family in Glasgow.Īs a Secure Team Manager, you will be responsible for a leading a diverse and multi-functional team, specialising in secure mortgage account and arrears management. ![]()
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